If the policy document you’re trying to remove is included in a Compliance Activity, then MPC won’t allow it to be removed. MPC displays a message saying “Cannot delete [Policy Document Name], is being used by other ECR modules.” The … Continue reading
This is a message from Microsoft telling you that the website you’re visiting (www.medprocomp.com) has both secure and non-secure content. MedProComp operates in a Secured Socket Layer (SSL), and displays secure and non-secure content. You can disable this message in … Continue reading
4MB for a single file.
MPC makes it easy to add notes about your company’s Compliance Activities. To add a note, go to ADMINISTRATION/COMPLIANCE ACTIVITIES, make a new Compliance Activity and enter the note in the Description field. Note that there are no employees or … Continue reading
First, sign up for MPC by following the screens on the Sign Up menu item. You will enter your company (Client) information, and credit card information. (See FAQ regarding payment and credit card processing) Then, you’re ready to begin creating … Continue reading
See FAQ “How do I know if an employee uses the hotline to make an anonymous report?”
If an employee uses the MPC Hotline to make an anonymous report, MPC’s phone system will record the message and forward it to the main MPC Administrator’s email. At that point, it is advisable to have a policy for your … Continue reading
YES. The MPC Administrator receives reports automatically via email regarding Compliance Activities and exclusions database checks. As well, MPC provides multiple reports so you can view your ECR compliance data, employees’ participation, and Compliance Activities at any time.
The OIG and SAM exclusion lists are published by the federal government and contain individuals that have been excluded from doing business with the federal government for one reason or another. A person that has been convicted of Medicare fraud, … Continue reading
First, you should make certain that the employee you believe is on the OIG or SAM exclusion list is really the individual named on the OIG or SAM exclusion list. Many people have the same first and/or last names, so … Continue reading
MPC performs regular checks of all employees against both the federal OIG and SAM databases. The results of the most recent check is always available by viewing the ADMINISTRATION/EXCLUSION CHECKS menu item under the My Ecr™ menu.
NO. The Compliance Activities employees’ participation are accessible from any computer that has a web browser and from which the employee gets their email. Also, employees’ participation can be accessed from a mobile devise such as an iPhone, if the … Continue reading
YES. See FAQ “What if I have employees that do not have an email address?”
The value of having all employees’ email addresses is for efficient administration of Compliance Activities. For employees without an email address, you obviously cannot require them to view and participate in a Compliance Activity electronically with their own email. There … Continue reading
YES. MPC allows you to create a Co-Administrator that has either read-only or full access to the Client, Employees, and Activities information. This is often desirable if, for example, one person is responsible for HIPAA, and another for OSHA.
There is no artificial limitation to the number of Clients you can administer with MPC. If you are managing dozens or hundreds, you may want to consider a systematic naming convention for your Clients so you can quickly find which … Continue reading
MPC administration does not require transmitting or receiving huge volumes of data, so even slower internet connections will perform well. When performing Compliance Activities, performance may be limited if, for example, the Compliance Activity requires display of a graphics-intensive presentation … Continue reading
Most web browsers will work fine with MPC. Most Windows PC users use Internet Explorer version 10 or greater, and most Apple Mac users use Safari. MPC operates with these browsers, and has been tested to work with Internet Explorer … Continue reading
YES. Access to MPC has been tested using the most common mobile devices, including iPad, iPhone, and Android devices.
YES. Access to MPC has been tested from different Apple Mac versions using Apple’s Safari web browser.
MPC is a web-based application, so any computer with a web browser can provide access. Different web browsers have differing capabilities, and some internal networks may have firewall limitations. Generally, however, any Windows or Apple Mac PC, or standard tablet … Continue reading
YES. You can upload any file type, including Word Processing documents (e.g., MS Word), Excel spreadsheets, PowerPoint presentations, videos, hyperlinks to other websites or your internal website, pictures, audio files, scanned PDF or TIF files. The only limitation is the … Continue reading
Compliance Groups are custom groupings of your employees that you will use in administering compliance activities. While you can easily administer a compliance activity to send an email to all employees and require all employees to participate, there are common … Continue reading
YES. For clients with 50 or more employees, MPC will provide you a simple template in which you can enter your employees (or copy/paste, or export from your employee or payroll database). You can then send this properly formatted file … Continue reading
The OIG has advised that healthcare employers conduct monthly OIG database checks on all employees. Many healthcare provider agreements (e.g., Medicare Advantage) require regular OIG and SAM database checks on employees, and checks on all new employees. Recognizing this as … Continue reading
The ECR™ is your “Electronic Compliance Record.” MPC provides a single, central, web-based repository for all of your compliance program materials and, most importantly, all of your compliance activities. Under review, while an auditor will be interested in making sure … Continue reading